Why We Developed
the App
We are passionate about improving health and healthcare and we believe patients are the greatest untapped resource to help make improvements.
We have had long careers in healthcare and are retired. As retirees, with our own emerging health problems, we find ourselves confronting a difficult health care system.
A system that frequently doesn’t welcome our desire to become partners in improving our own health. We struggle to gain access to great Providers and reliable healthcare information.
When we find great Providers, we rarely find a “system” willing to partner with us to meet our healthcare needs. We became frustrated as family members, friends and colleagues called us for help when they encountered a fractured healthcare system.
We decided to make impactful improvements in achieving better healthcare.
Building on successes we had, we created The Great-Patient App to help others become Great Patients.
The App Founders
Paul Miles, MD
John Bingham, MHA
Actively engaging with your healthcare Provider
is critical to improved health.
THE FOUNDERS
Paul Miles, MD
Paul is a fourth generation Idaho native. He graduated from Stanford University, completed medical school and pediatric training at UCLA and practiced general pediatrics in Twin Falls, Idaho for 24 years, five of those years in a mixed family medicine/pediatric practice.
He helped co-found the Idaho Perinatal Project and served as the Co-Director of the Center of Excellence in Rural Healthcare at Magic Valley Regional Medical Center where he first began working with John. In 1999, Paul became Chief Quality Officer at Vanderbilt University Medical Center in Nashville, TN.
In 2002, Paul joined the American Board of Pediatrics (ABP) in Chapel Hill, NC as the Senior Vice President for Maintenance of Certification and Quality focusing on how to help pediatricians measure and improve quality of care. He served as chair of the board of directors of the ABP prior to joining the leadership team. He has served on multiple national quality committees with the American Academy of Pediatrics, the AMA and the Children’s Hospital Association. He served for six years on the Board of Directors of the American Board of Family Medicine (ABFM) and for over ten years as the vice chair of the ABFM Foundation Board of Directors.
John Bingham, MHA
John graduated from the College of Idaho, Caldwell, Idaho with majors in Business and Economics. He received his master’s degree in health care administration from Georgia State University in Atlanta, Georgia. He worked for Hospital Corporation of America as a Hospital CEO in West Texas.
He was CEO of Magic Valley Regional Medical Center in Twin Falls, Idaho for fourteen years. In 2000, he joined Dr. Paul Miles (Co-developer of the Great-Patient App) at Vanderbilt University Medical Center, Nashville, Tennessee where he led efforts focused on Quality Improvement and Patient Safety.
In 2007 John became Chief Quality Officer and vice-president of Performance Improvement for the University of Texas MD Anderson Cancer Center, Houston, Texas. He provided senior leadership for quality improvement; health systems engineering; patient safety; patient experience, and patient education. John retired in 2020 and returned to Idaho.